Welcome to our comprehensive Lash Extension FAQ guide. Here, we answer all your questions about our process, safety, and lash maintenance.
First-time Eyelash Extension Clients（If your question isn’t in our Lash Extension FAQ, please contact us.Help Center 1: 626-389-1335 Help Center 2: 626-606-9993）
Investing in eyelash extensions saves time in your daily routine by providing a naturally enhanced look without the need for mascara. Lash extensions are a great way to boost confidence, as they give you fuller, longer lashes that last for weeks.
Yes, when applied by a certified technician using high-quality adhesive, eyelash extensions are safe and do not harm natural lashes. At Ms. Kawaii Eyelash, many of our clients with thin natural lashes have been getting extensions for years, and their natural lashes remain healthy and unaffected.
No, the application process is painless. Most clients relax or even fall asleep with their eyes closed while the technician works with precision. If you feel any discomfort, let your technician know. For example, if the adhesive feels slightly irritating, they can switch to a more sensitive option. Additionally, if you feel the room temperature is too cold or warm, your technician can adjust it to ensure your comfort.
Eyelash extensions give a fuller look without the daily hassle of mascara. Unlike mascara, lash extensions are waterproof and don’t smudge, making them a convenient, long-lasting beauty solution.
Eyelash extensions are applied by isolating each natural lash and attaching a single or fan of lashes to it with safe adhesive. The process is meticulous to ensure a natural, long-lasting look.
The procedure typically takes between 1 to 2 hours, depending on the style and volume you choose. Our lash technicians create a relaxing environment for your comfort during the process.
Choosing the perfect lash style depends on your eye shape and personal preference. Our lash technicians can help you decide between styles like Classic, Volume, Wispy, and Cat Eye to achieve your desired look.
Eyelash extensions typically last between 4-6 weeks, depending on your lash growth cycle and aftercare. Regular fills every 2-3 weeks keep them looking full and fresh.
Extensions are safely removed by a professional using a specialized remover that dissolves the adhesive, avoiding any damage to your natural lashes.
Eyelash extensions, when applied correctly, do not cause natural lashes to fall out. Natural lash shedding is a regular cycle, and extensions simply fall off as your natural lashes shed. However, if clients pull on their extensions or rub their eyes excessively after application, it can lead to natural lash loss. If you have a habit of rubbing your eyes, we recommend opting for a natural style. This way, even if you rub your eyes, it’s less likely to disrupt your natural lashes.
Yes, but avoid these activities for the first 24 hours after application to let the adhesive cure fully. After that, your extensions are water-resistant. For swimming, it’s best to wear goggles to prolong the life of your extensions.
Yes, we provide a complimentary consultation to discuss your preferred style, assess your natural lashes, and answer any questions you may have. For first-time clients, we recommend arriving 5 minutes early to ensure ample time for discussing your desired style and adhesive choice.
Arrive with a clean face, especially free of makeup around the eyes. Avoid using oil-based products 24 hours before your appointment to ensure a better bond with the adhesive.
General Questions（In this Lash Extension FAQ, we cover everything about safety.）
Lash extensions generally last around a month. Most clients get refills every 2-3 weeks to maintain a full look, as natural lashes shed and new growth appears. If your lashes last more than four weeks and still look good, we recommend a full set as the cost will be close to a refill, and the full set will last longer. During a full set appointment, we’ll also deep clean your natural lashes to ensure lash health.
No, avoid using an eyelash curler on extensions as it can damage both the extensions and your natural lashes. Lash extensions are pre-curled to give you the ideal lift and curl without additional tools.
We recommend avoiding mascara, especially on Volume lashes, as it can clump and damage the extensions. However, oil-free makeup around the eyes is safe to use with extensions.
Yes, you can. In fact, for clients who have difficulty fully closing their eyes, wearing contacts can help reduce eye redness caused by the adhesive’s fumes. If you wear contacts, it’s helpful to bring eye drops to relieve any dryness after the procedure.
Yes, appointments are required for eyelash extensions to ensure that we can dedicate time specifically for you. Please contact us or book online to secure your spot.
Classic lashes involve applying one extension to each natural lash for a subtle, natural look, while Volume lashes use multiple lightweight extensions per real lash, creating a fuller, more dramatic effect.
To make your eyelash extensions last longer, avoid water and steam for the first 24 hours, use oil-free cleansers, and refrain from rubbing your eyes or applying mascara to the extensions. Swimming is not recommended unless you wear goggles. If you sweat frequently due to exercise or have oily skin, the increased metabolism may cause your lashes to shed or grow faster, resulting in extensions falling off sooner. Similarly, using lash growth serums can also accelerate the lash cycle.
At Ms. Kawaii Eyelash, we offer six types of adhesive for eyelash extensions to cater to various needs. For very sensitive eyes, we have two options, including one safe for pregnant clients. For medium sensitivity, we have two additional options. We also offer a special adhesive for clients with oily skin and one designed for those who wear makeup frequently or have an active lifestyle. All our adhesives are latex-free and formaldehyde-free, ensuring a safe and comfortable experience.
We offer a wide variety of eyelash extension styles to match any preference, including Classic, Volume, Hybrid, Wispy, Anime, Cat Eye, and Natural extensions. Each style is customized to suit your unique look and personality.
Yes, we welcome clients from other salons for refills. Our technicians will assess your current extensions to ensure compatibility with our products and provide the best results for you.
We have multiple convenient locations. Visit our website to find the nearest salon and book an appointment for high-quality, professional eyelash extensions.
While rare, some clients may experience sensitivity to eyelash glue, especially if the adhesive is not well-suited to their eye type. If you feel any discomfort during the application, inform your technician immediately so they can switch to a more suitable glue. For clients with known allergies, we offer a patch test before the appointment and use sensitive adhesives when necessary.
Ready to experience the perfect look? Book Your Appointment now and join the Ms Kawaii family!